A Carzuno subscription is easier than buying or leasing a car. One flat monthly fee includes your next car, insurance, maintenance, servicing, tire changes, and taxes for a single monthly payment. Most of our cars can be delivered to your doorstep within 24 hours. We work hard to make the whole experience easy and hassle-free. This is what getting your own car should be like.

What’s the difference between subscribing and leasing?

A subscription has a few key advantages over a lease. Insurance, maintenance, servicing, tax are included in the monthly price of a subscription, so there’s no need to manage and pay separate invoices. With a Carzuno car subscription, there is no deposit at all. A lease often requires a larger upfront down payment. A car subscription is more flexible as you can choose to subscribe for 1, 6, 12, or 24 months at a time, where a typical lease usually starts at 24 months.

What's not included in the monthly subscription fee?

Please email partners@carzuno.com and our team will reach out to you

What cars can I subscribe to?

We have a wide range of the latest cars with the newest technology available on subscription. These cars are owned by Carzuno Fleet Partners. Search among our cars and find the perfect one to suit your needs and lifestyle.

What happens after I request a subscription?

After you send in your booking request, a Concierge will validate your documentation and payment details, contact our Fleet Partners to confirm the availability of your car, and then reach back out to you to confirm the booking before processing the payment.

Privacy Policy th

Introduction

The Online Car Company Limited (Company registration No. 0105565026023), a company incorporated in Thailand and having its registered office at 283/39, 41 Home Place Office Building, 8th Floor, Soi Sukhumvit 55, Sukhumvit Road, Khlong Tan Nuea Subdistrict, Wattana District, Bangkok, hereinafter referred to as “Carzuno”;

Carzuno takes the privacy of your information seriously. Capitalized terms that are not defined in this Privacy Policy have the meaning given to them in our Terms of Service.

“Personal Data” means any information relating to an identified or identifiable natural person (no matter it can be identified by itself, or together with other information) and “Sensitive Data” means racial or ethnic origin, political opinions, religious or philosophical beliefs, sex life, criminal record, health record, handicap information, labor union membership, genetic data, biometric data, or any sensitive data that may impact the data subject as provided by Personal Data Protection Act B.E.2019

This privacy policy (“Privacy Policy Notice”) applies to our business, websites, call center, social networking sites, online communication channels, and other channels where we collect your Personal Data.

Information Collected from All Visitors to our Website

Carzuno may collect and process:

Personally identifiable information, such as:

Your title, full name, gender, nationality, age, date of birth, photograph, know-your-customer (KYC) information, signature, vehicle tracking information (e.g. driving behavior and locations), complaints, claims, comments, and inquiries on our services, and your communication records with us;

Contact details, such as postal address, delivery details, billing address, telephone number, mobile phone number, email address, social media account (e.g. LINE ID, Whatsapp ID/number, Facebook account), Google account, Apple ID account, and other contact details via electronic channels;
Information for identity verification from official identification documents, such as national identification number, passport number, driving license work permit type, visa type or any similar identifiers;
Financial details, such as service price, fees, payment method, number and information of credit card, bank account numbers and types, bank statements and payslips

Information about your computer hardware and software when you use our Website. The information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Carzuno for the operation of the Services, to maintain quality of the Services, and to provide general statistics regarding use of the carzuno.com Website.

Use of Personal Information

Carzuno uses the collected information:

To operate the Website and deliver the Services;
To process, and where necessary, respond to your application, enquiry or request;
To gather customer feedback;
To inform or update you of other products or services available from Carzuno and its affiliates, where you have consented to be contacted for such purposes;
To monitor, improve and administer the Website and Services, and to provide general statistics regarding user of the Website;
To update you on changes to the Website and Services.

Storage of Data

We may store your personal data as hard copy and soft copy. Our servers may be located outside of Thailand.

Use of Personal Information

Carzuno uses the collected information:

To operate the Website and deliver the Services;
To process, and where necessary, respond to your application, enquiry or request;
To gather customer feedback;
To inform or update you of other products or services available from Carzuno and its affiliates, where you have consented to be contacted for such purposes;
Third-party service providers that may process personal data as per the instructions of Carzuno, upon applying the appropriate security measures necessary to ensure that we may share personal data under the enforceable privacy law. We rely, among others and by way of example, on third parties providers for hosting data, sending electronic communications or for general support and customer screening.
To monitor, improve and administer the Website and Services, and to provide general statistics regarding user of the Website;
To update you on changes to the Website and Services.
TMarketing and Communications: To provide marketing, advertising, marketing campaign, data analytic, communications, sales, special offers, promotions, notices, news, and information about the products and services from us, service providers and/or business partners
Cross-border transfer: To evaluate the overall risk management, personal data may be transferred to our group entities, affiliated and subsidiary companies and/or business partners, service providers outside Thailand.
Sensitive Data : The purposes to collect, use, disclose, and/or cross-border transfer your Sensitive Data are listed below:
1. Criminal record such as to verify the accuracy and completion of your information; to assess your suitability and qualifications; and to conduct background examining and screening on you

Use Of Cookies

Non-disclosure

Carzuno does not sell, rent, lease, your Personal Information to third parties. Carzuno may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique Personal Information is not transferred to the third party without your explicit consent. In addition, Carzuno may share data with trusted partners to help us perform statistical analysis, send you email or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to Carzuno, and they are required to maintain the confidentiality of your Personal Information.

Disclosure of Personal Information

Carzuno will disclose or share your Personal Information, without notice, only if required to do so by law or in the good faith belief that any such action is necessary to: (a) comply with any legal requirements or comply with legal process served on Carzuno or the Website; (b) protect and defend the rights or property of Carzuno; and (c) act under exigent circumstances to protect the personal safety of users of carzuno.com, or the general public.

We may disclose your personal information to third parties: (a) in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; and (b) if carzuno.com or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

Use Of Cookies

The Website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

Cookies on the Website may be used to ensure a smooth user experience, perform analytics, and for showing relevant advertisements. Please note that third parties (such as analytics software) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. The Website uses Google Analytics. Please refer to http://www.google.com/policies/privacy/partners to find out more about how Google uses data when you use our website and how to control the information sent to Google.

Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to access all or parts of our Website or to fully experience the interactive features of the Carzuno services or websites you visit.

Security Of Your Personal Information

We strive to maintain the safety of your Personal Information. Any payment transactions will be encrypted using SSL technology. Unfortunately, no internet-based service is completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Access to, Updating, and Non-Use of Your Personal Information

Subject to the exceptions referred to in Personal Data Protection Act B.E.2019, you have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to privacy@carzuno.com. We may make a small charge for this service.

We want to ensure that your Personal Information is accurate and up to date. If any of the information that you have provided to Carzuno changes, for example if you change your email address, name or contact number, please let us know the correct details by sending an email to privacy@carzuno.com. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

You have the right to ask us not to collect, use, process, or disclose your Personal Information in any of the manner described herein. We will usually inform you (before collecting your Personal Information) if we intend to use your Personal Information for such purposes or if we intend to disclose your Personal Information to any third party for such purposes. You can give us notice of your intention to halt the collection, use, processing, or disclosure of your Personal Information at any time by contacting us at privacy@carzuno.com.

Links to Other Websites

Our Website may contain links to other websites. This Privacy Policy only applies to this website so when you link to other websites you should read their own privacy policies.

Governing Law

This Privacy Policy shall be governed and interpreted in accordance with the laws of Thailand. The Thai courts are authorized to consider any disputes that may arise or relate to this policy.

Changes to Privacy Policy

The Company may change this Privacy Policy from time to time. To comply with changes regarding the processing of your data and changes in the law on personal data protection or other related laws. The company will inform you of important changes through appropriate channels. If such changes determine the purpose of using additional information. The Company may request your consent before processing data for that purpose in cases where consent is required by law. However, you understand and agree that it is your duty to follow changes to this privacy policy every time you stop by, visit, or use services from the Company's website or application.

Contact Information

Carzuno welcomes your comments regarding this Privacy Policy. If you believe that carzuno.com has not adhered to this Privacy Policy, please contact us at privacy@carzuno.com.

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